# Privacy Policy

## About this notice

This notice describes how the HARTRO website handles information. For privacy questions, contact [hi@hartro.com](mailto:hi@hartro.com).

## Visiting the website

The website is hosted and delivered through Cloudflare. Requests may include technical information such as your IP address, browser information, requested page, and request time. This information supports delivery, troubleshooting, and security. Cloudflare may process information across its international infrastructure. Its [privacy policy](https://www.cloudflare.com/privacypolicy/) explains its own processing practices.

## Contacting HARTRO

When you submit the website contact form, your email address, subject, and message are processed by our Cloudflare Worker and Cloudflare Email Service to deliver your enquiry to HARTRO. We use your email address to reply. We do not store form submissions in a separate website database or deliberately write their content to application logs. The delivered email is retained as correspondence.

To limit automated submissions, the form uses a hidden spam field and rate limits. The Worker derives a hashed key from the request IP address for rate limiting. Hosting services may also process technical request information as described above. If you use an email link instead, your own email service sends the message.

If you email us, we receive your email address, message, and any information or attachments you include. We use that information to respond to your enquiry and manage the resulting conversation. Email services also process messages in order to deliver them. Please avoid sending sensitive personal information in an initial enquiry.

## Cookies and analytics

The current website code does not set advertising cookies or include third-party marketing analytics. Hosting and security services may process technical request data as described above. External websites linked from our articles have their own privacy practices.

## Retention and your requests

We retain correspondence for as long as needed to handle the enquiry, any resulting business relationship, and applicable recordkeeping requirements. Technical data retention depends on the hosting service and its configuration.

You can contact [hi@hartro.com](mailto:hi@hartro.com) to ask about information held about you, request a correction or deletion, or raise a privacy concern. Requests are handled subject to applicable law and any requirements to retain information. Depending on the law that applies to you, you may also have rights to access, restrict or object to processing, receive a copy of your data, or complain to the relevant data protection authority.

## Updates

We will update this notice if the website's data practices change.